Contact Us

Our professional team is here 24/7, so please don’t hesitate to contact us if you have any questions, problems or suggestions. We would love to hear from you.

You can reach us by filling out the form on this page, by making an appointment with us in person, or by contacting us on the numbers below:

Head Office: Sandown Johannesburg 2196 P.O. Box 782699, Sandton

Telephone: +27 11 302 0300

Fax: +27 86 262 5031 142

 

Complete the form below and we will contact you shortly:

Our Professional team is here for you.
Don’t hesitate to contact us.

Our Mission - Our purpose and goal as a business:
We financially partner with you on your journey in creating a successful business

Our Vision - What we do as a business for the benefit of our clients and stakeholders:
We grow entrepreneurs through successful partnerships

Our Values - What we believe in and how we will behave:
We are Curious, We are Connected, We are Committed
We believe in the power of the individual to create and shape a successful future;
We believe in the importance of community and support;
We believe in doing things differently;
We believe in the value of lifelong relationships.

Our Belief - Why we do what we do and love doing it:
We believe entrepreneurs are visionary. Their world is multifaceted, constantly evolving and challenging.
We believe they require a dynamic level of service and understanding to help them succeed.
We believe only we can provide this.

It's important to report a lost or stolen Mercantile Bank card as soon as possible. You can contact our 24-hour customer care hotline on 0860 11 99 25 to do so. We will issue you a new card within 48 hours. This can be collected at your nearest Business Centre or elsewhere, depending on arrangements made. Prompt notification is imperative as you will be liable for payment of all transactions recorded up until the card is reported lost or stolen.

Tel: +27 11 302 0300

Fax: +27 86 262 5031 142 West St

Sandown
Johannesburg
2196
P O Box 782699
Sandton
Johannesburg
2146

Contact details

Business Banking – Natisha Lazarus
Tel: 0113020760
Email: NLazarus@mercantile.co.za

Commercial Banking – Jason Stewart
Tel: 0113020319
Email: JSteward@mercantile.co.za

Integrated Sales(Acquisition ) – Andile Hote
Tel: 0113020506
Email: AHote@mercantile.co.za

Tel: +27 11 302 0500
Email: treasury@mercantile.co.za

Contact Details:

Durban

Ground Floor,
19 Crewkerne Place,
Corner of Keynsham Drive & Umhlanga Rocks Drive,
Umhlanga,
Durban
4320

Tel: 031 303 2292
Fax: 031 303 2612

Cape Town

The Edge Building
Howick Close
Tygerfall Bellville
Cape Town
Western Cape
7530

Tel: 021 852 9825
Fax: 021 851 0857

Johannesburg

142 West Street,
Mercantile Building
Sandton

Tel: 011 302 0475
Fax: 011 783 6069